New PDF release: A complete guide to portals and user experience platforms

By Shailesh Kumar Shivakumar

ISBN-10: 1498725503

ISBN-13: 9781498725507

Build a Next-Generation firm electronic Platform with Portals and UXP

A whole consultant to Portals and consumer event Platforms offers in-depth insurance of portal applied sciences and consumer event systems (UXPs), which shape the main pillars of a contemporary electronic platform. Drawing on his adventure in quite a few roles in several portal engagements, the writer promises diverse views of an analogous expertise platform.

The first part introduces portal via a number of viewpoints to cater to a large viewers, together with enterprise, operations, improvement, integration, functionality, and structure perspectives. The booklet info many novel and virtually confirmed types and frameworks, corresponding to portal price cognizance framework, portal overview framework, portal evaluate version, portal infrastructure making plans concepts, and portal integration options. you furthermore mght know about powerful electronic application options, together with portal roadmap method, collaboration procedure, portal safeguard making plans, portal checking out approach, web optimization, and analytics making plans concepts.

The moment part dives into UXP and complicated issues. It elaborates on UXP layout strategies, together with UXP reference structure, client contact element research, consumer event mapping, and responsive website design. It additionally appears at complex issues, comparable to next-generation portals, portal tendencies, portal person event method, omni-channel procedure, portal KPI, portal pitfalls and top practices, portal safety, portal governance, electronic software administration, and portal functionality engineering.

In the 3rd part, the ebook provides 4 case reviews regarding intranet portals, retail portals, customer support portals, and portal content material administration. It discusses enterprise drivers, demanding situations, portal options, and resolution advantages for every of the case studies.

Written through a professional practitioner, this publication balances the middle issues of recent portals besides rising applied sciences within the electronic house. appropriate for the total electronic expertise neighborhood, together with IT managers, electronic architects, builders, and testers, it will give you a pragmatic consultant for effectively construction top practices-based electronic systems with forward-looking positive factors.

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Extra resources for A complete guide to portals and user experience platforms

Sample text

A dashboard-type view of sales promotions, personalized offers, targeted content, product search, product communities and forums, and chat and support is required for an effective e-commerce program and this can be achieved effectively using portal platform. • News portals: This is one of the traditional use cases of portals wherein the news content is aggregated from multiple sources and displayed to the user according to the user’s preferences. • Business intelligence dashboards: Portals are also widely used for analytics and reporting applications wherein a dashboard view of reports and analytical data is presented to business users.

Optimizations such as process automation, process optimization, configurable business rules, process customization, and process orchestration • Identifying and minimizing duplicate or unnecessary process steps • Leveraging portal for more efficient business process management (BPM) • Leverage portal as a knowledge management system to improve the employee productivity and for faster response times • Enabling self-service features through processes such as process automation, selfapprovals, etc.

It also provides many pluggable widgets and client-side components for service-based information aggregation When Do I Need a Portal? The decision to use portal technologies for implementing an online strategy is the primary step before adopting the portals. In this section, we will discuss about the main scenarios that warrant the use of portal. • Consolidated platform: If the organization has discrete applications and data that needs to be aggregated, then portal would be the technology of choice.

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A complete guide to portals and user experience platforms by Shailesh Kumar Shivakumar


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